FAQ

1. What does Caloria Comfort sell?

Caloria Comfort offers a curated collection of women’s sleep slippers and comfort sandals designed for softness, relaxation, and everyday ease at home. Our products are selected for women who love cozy, lightweight, and easy-to-wear footwear for bedrooms, lounging, slow mornings, and peaceful evenings.

2. Where do you ship?

We currently ship to customers in the United States.

3. What shipping options do you offer?

We offer the following shipping options:

Express Shipping
Estimated delivery: 3–6 business days
Shipping fee: $20

Free Shipping
Estimated delivery: 7–14 business days
Shipping fee: $0

Standard Shipping
Estimated delivery: 7–14 business days
Shipping fee: $10

Please note that delivery times are estimated in business days and may vary depending on your location, carrier delays, holidays, or unexpected circumstances.

4. How long does order processing take?

Orders are usually processed within 1–3 business days after payment is confirmed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information if available.

5. Can I track my order?

Yes. Once your order ships, we will send a tracking number to your email so you can follow your package’s delivery status.

6. How do I choose the right size?

We recommend checking the size chart on each product page before placing your order. Since slipper and sandal sizing may vary by design, please compare your foot length with the size guide to choose the most comfortable fit.

7. Are your slippers suitable for everyday home use?

Yes. Many of our slippers and comfort sandals are selected for everyday home wear, bedroom use, lounging, relaxing after a long day, and comfortable indoor walking. Please review each product description for specific details.

8. Can I wear your slippers outdoors?

Some styles may be suitable for light outdoor use, while others are designed mainly for indoor comfort. Please check the product description, sole type, and usage details before wearing them outdoors.

9. How should I care for my slippers?

Care instructions may vary depending on the material and design. In general, we recommend keeping your slippers clean and dry, avoiding harsh chemicals, and storing them in a cool, dry place when not in use. Please follow any care instructions listed on the product page.

10. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible after placing it. We will do our best to assist you, but once an order has been processed or shipped, we may not be able to make changes.

11. What should I do if I entered the wrong shipping address?

Please contact us immediately if your shipping address is incorrect. If your order has not yet been processed, we may be able to update it. Caloria Comfort is not responsible for packages delivered to an incorrect address provided by the customer.

12. What should I do if my package is delayed?

If your package is delayed, please allow a few additional business days for the carrier to update the tracking information. If you still have concerns, contact our customer support team and we will be happy to help.

13. What is your return policy?

We want you to feel confident shopping with Caloria Comfort. If you are not satisfied with your order, please contact us within the return period listed in our store policy. Items must be unused, unworn, clean, and returned in their original condition with original packaging when applicable.

For hygiene reasons, worn footwear may not be eligible for return. Please review our return policy for full details.